Return Policy

Return Policy

Thank you for shopping at West Star Texas.

West Star Texas accepts returns within 30 days of delivery. Items has to be in un-used condition to quality for full refund.

Please send an return request to weststartexas@outlook.com 

We usually respond within 1-2 business days. A shipping label will then be sent to your email.
Return Address (Via UPS/USPS):

West Star Warehouse

11538 Harry Hines Blvd#B-3, Dallas, TX 75229


Return Time Limit: All requests for returns and exchanges must be made within 30 days of receiving the items. Once confirmed, items must be shipped out within 10 business days. 
Initiate Return: The customer must send an email specifying the order number (the customer received at checkout and email, e.g. #20210401)

Shipping:

West Star Texas will pay for the return shipping for domestic buyer  ONLY and send return label to the customer's email. Please carefully pack the return package and drop it in any local UPS or USPS location according to the corresponding label.

International buyer would have to pay return shipping. The shipping cost will be deducted from the refund.
Refund will be issue from West Star within 7 days receiving items from the customer. Items must be new for full refund. Restocking fee may apply.

Additional Information:
For exchange: Product availability must be checked first for exchanges.

Last update: 4/12/2022